Community
Showing results for 
Search instead for 
Do you mean 
Reply

Can't use some functions under tool section

New Member
Posts: 2
Country: USA

Can't use some functions under tool section

[ Edited ]
I can't get into almost all of the drop down lists under the Tools section...it won't let me change a deisgn layout,manage users, or data maintenance,etc...please help!
Message Edited by redskin777 on 07-01-2008 06:12 AM
Nickel Elite Contributor
Posts: 595
Country: USA

Re: Can't use some functions under tool section

Most likely it's your login rights.
Roy Laudenslager
ACT! Certified Consultant
Techbenders
royel@techbenders.com
New Member
Posts: 2
Country: USA

Re: Can't use some functions under tool section

Can you be more specific?  It never used to be like this.  How can I correct this?
Tuned Listener
Posts: 58
Country: United Kingdom

Re: Can't use some functions under tool section

[ Edited ]

Hi redskin777,

 

If you could get into 'Tools -> Manage Users' you would be able to see your security role. However I'm guessing this is greyed out also? If your saying "it never used to be like this" there are two possible things that could have happened here.

 

1. You are logged into ACT! as a different user or

2. Someone has changed your security role.

 

This article give details regarding Security Roles in ACT!

http://tinyurl.com/4s2e4e

 

Kind regards,

Cesc 

Message Edited by CrazyCesc4 on 07-02-2008 02:38 PM