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Can't start Word or Excel from shortcut while Act is syncing

New Member
Posts: 28
Country: United States

Can't start Word or Excel from shortcut while Act is syncing

Has anyone ever experienced this ...

On one laptop in our office, while Act is doing a sync with the server, we cannot open any Word/Excel shortcuts to network files. They just won't open. If you open Word from Programs, etc. and then browse for the file while in Word, it will open (same for Excel) - but the shortcuts just won't open.

 

As soon as the sync is complete, they will work again.

 

Strange ..... any suggestions?

 

Act Premium 2007 (9.0)


Thanks,
Randy

Moderator
Posts: 4,395
Country: USA

Re: Can't start Word or Excel from shortcut while Act is syncing

They wont open from within ACT! or when you double click the files from outside of ACT!?
New Member
Posts: 28
Country: United States

Re: Can't start Word or Excel from shortcut while Act is syncing

From Outside Act.

 

Example: A shortcut on the desktop (to a file on the network)