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Can't seem to install the SQL Server Instance for ACT! 2011 Pro

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Can't seem to install the SQL Server Instance for ACT! 2011 Pro

[ Edited ]

I’m installing ACT! Pro 2011 on a new Windows 7 computer which has the 3.5.1 Net Framework, UAC is disabled.

 

During install I get the error “Sage ACT! Pre-requisite has encountered a problem and needs to close.  As instructed under Answer ID 28486 I renamed the PreReq folder.  ACT did install, but did so without the SQL Server.

 

I uninstalled ACT so that I could try to manually Create the SQL Server instance.

 

As instructed under Answer ID 26994 I double-clicked on the setup.exe for the SQL but get the error “Managed SQL Server installer has stopped working.

 

As instructed under Answer ID 27830 I made sure to enable all options within the Microsoft net Framework 3.5.1 option in the Turn Windows Features On or Off function.  (They were not all enabled so I did enable them.)

 

I still get the same errors when trying to install ACT.

 

At this point I don’t know what else to try?  Can anyone help??

 

 

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Can't seem to install the SQL Server Instance for ACT! 2011 Pro

Is .NET Framework 4 Client installed?  If yes, and no other applications use it, uninstall it and then attempt to install SQL. 

 

Note: .NET 4 can be reinstalled afterward.

Greg Martin
Sage
New Member
Posts: 4
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Re: Can't seem to install the SQL Server Instance for ACT! 2011 Pro

What I ultimately had to do is download SQL Server 2008 from Microsoft and manually create the ACT7 instance as instructed in Answer ID 25198.  Then I was able to install ACT.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Can't seem to install the SQL Server Instance for ACT! 2011 Pro

Glad to know you were able to resolve the issue! Thank you for the update.
Greg Martin
Sage