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Can't open act and getting this error: Help please.

New Member
Posts: 1
Country: USA

Can't open act and getting this error: Help please.

Is anyone else getting this error when they try to open act?

 

Resolution of the dependency failed, type = “Act.UI.ActApplication”, name = “”. Exception message is: The current build operation (build key Build Key[Act.UI.ActApplication, null]) failed: Access to the path ‘C:\Users\bob\AppData\Roaming\ACT\ACT Data\DependentDlls.xml’ is denied. (Strategy type BuildPlanStrategy, index 3)

 

I have no idea how to fix this. After you get this error you push "ok" and then it asks if you want to send details of the error to support. I have sent it twice but have no response. Act simply won't open at all. Any suggestions?

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Can't open act and getting this error: Help please.

Hello ajpoland,
Welcome to the ACT! Community. Please see the following Knowledgebase article for information to resolve this issue:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2586...

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.