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Can't open ACT - sql server won't work

New Member
Posts: 1
Country: United_Kingdom

Can't open ACT - sql server won't work

Please help!  I cannot open my ACT database and have gone into the SQL server and tried to start the server agent but to no avail!

 

Attached is the error message which comes up...

 

Any help would be gratefully received.

 

Thanks

LisaACT error.GIF

Administrator
Posts: 262
Country: USA

Re: Can't open ACT - sql server won't work

Hi Lisa,

 

The agent is not required for running. The error shown related to running Agent with incorrect user logon. Recently we have had errors with Act! not opening with AVG is installed.

Please try disabling AVG if you do.

If AVG is not related can you please provide additional details?

 

Thank you,
Brittany Roberts

Brittany Roberts
Act! Digital Specialist