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Can't open ACT DB on Refreshed PC

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Bronze Super Contributor
Posts: 1,588
Country: USA
Accepted Solution

Can't open ACT DB on Refreshed PC

[ Edited ]

The EOY gives me time to rework the ACT db and get rid of a lot of wasted files.

 

The first step after creating backups was to wipe and reinstall Windows 10.  Since the computer has a small 128GB SSD, I tried to restore the db on an external Flash drive.  It worked upon installation, but after rebooting, it no longer could open.

 

I'm assuming that installation is not allowed, but wanted to try it.  So my first question is to confirm that this is not possible with ACT.

 

BTW, I can delete the files on the external flash drive, but I would prefer to delete it from ACT.  Since it is not able to load, I suspect I can only delete the files.  Just double checking.

 

Many thanks to the guru guys on the community board.

 

Happy New Year.

 

p.s. - I installed the backup on the standard C: drive defaults, and all is working.  

John Purdy
ACT! Premium V. 22.0.205.0 Update 3
HP ENVY 17m, 16GB, & Office 365, 32bit, 500GB SSD.
ACT CRM Advisor

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Solution
Accepted by topic author jnpurdy
‎12-29-2017 07:51 AM
Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Can't open ACT DB on Refreshed PC

The ACT! database must be on a resident, non-removable drive.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer

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Solution
Accepted by topic author jnpurdy
‎12-29-2017 07:51 AM
Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Can't open ACT DB on Refreshed PC

The ACT! database must be on a resident, non-removable drive.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
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Administrator
Posts: 1,377
Country: United_Kingdom

Re: Can't open ACT DB on Refreshed PC

Yeah, as Roy has said - the drive needs to be local to the machine. Doesn't have to be the C: but it does have to be an installed windows drive.