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Can't locate contacts after reinstalling Act.

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New Member
Posts: 2
Country: USA

Can't locate contacts after reinstalling Act.

Coputer problem caused me to reset my computer back to factory. Lost everything.

Reinstalled act cant find contacts.

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Bronze Elite Contributor
Posts: 1,779
Country: United_Kingdom

Re: Can't locate contacts after reinstalling Act.

Did you do a backup of your Act! database?

David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
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New Member
Posts: 2
Country: USA

Re: Can't locate contacts after reinstalling Act.

No, I did not
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Bronze Elite Contributor
Posts: 1,779
Country: United_Kingdom

Re: Can't locate contacts after reinstalling Act.

That's a real problem.

Why oh why do not users invest in an Act! consultant and save themselves from themselves.

If you have no backup it will a big problem to find what's been deleted.

Sorry.

David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
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Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Can't locate contacts after reinstalling Act.

What did you actually do? Restore to a set point, reinstall windows or reformat the hard drive and reinstall? 

Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer