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Can't install Link for Pocket PC

Copper Contributor
Posts: 6
Country: USA

Can't install Link for Pocket PC

When installing Link for Pocket PC I get a message saying that the install "encountered an error and needs to close."  I click OK and get that error again. I click OK and get a message that a "Partnership has not been created."

 

I have ActiveSync installed and it properly updates my phone from Outlook.

 

I spent FOUR HOURS with ACT support and paid $50 and they couldn't figure it out.  I am using the latest download of Link for Pocket PC.

 

Any suggestions??

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Can't install Link for Pocket PC

Hello Dave,

Welcome to the Act! Online Community!

 

These types of issues can be very hard to troubleshoot.  Please see your Private Messages

Greg Martin
Sage