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Can't install Act 7, Version 9 upgrade from Act 6 - can anyone help?

New Member
Posts: 3
Country: USA

Can't install Act 7, Version 9 upgrade from Act 6 - can anyone help?

I am having issues upgrading from Act 6 to Act 7 Version 9. I have Windows XP. What could be the problem. I have the activation code but am still having issues.

Platinum Elite Contributor
Posts: 6,753
Country: USA

Re: Can't install Act 7, Version 9 upgrade from Act 6 - can anyone help?

What problems are you having? If it's with activation I don't believe you can do it via internet.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 3
Country: USA

Re: Can't install Act 7, Version 9 upgrade from Act 6 - can anyone help?

Thanks Roy. It is with the actual activation. Do I need to call ACT customer support to activate the upgrade? If so, do you have a phone #? Thank you for your quick reply.

Platinum Elite Contributor
Posts: 6,753
Country: USA

Re: Can't install Act 7, Version 9 upgrade from Act 6 - can anyone help?

I'm not sure of activation of that old a version but you can try (866) 873-2006
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 3
Country: USA

Re: Can't install Act 7, Version 9 upgrade from Act 6 - can anyone help?

Thank you Roy! I will give them a call.