Can't install Act 7, Version 9 upgrade from Act 6 - can anyone help?

[CocoaMolly]

I am having issues upgrading from Act 6 to Act 7 Version 9. I have Windows XP. What could be the problem. I have the activation code but am still having issues.

[Roy_Laudenslager]

What problems are you having? If it's with activation I don't believe you can do it via internet.

[CocoaMolly]

Thanks Roy. It is with the actual activation. Do I need to call ACT customer support to activate the upgrade? If so, do you have a phone #? Thank you for your quick reply.

[Roy_Laudenslager]

I'm not sure of activation of that old a version but you can try (866) 873-2006

[CocoaMolly]

Thank you Roy! I will give them a call.