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Can't get ACT2009 to use Outlook 2007

New Member
Posts: 1
Country: United States

Can't get ACT2009 to use Outlook 2007

I've got a new install of Office Enterprise with Outlook 2007(12.0.6316.5000 SP1 MSO 12.0.6320.5000), a new install of Act2009 - trying to setup email I do not receive any options to select an email system.

 

I'm doing the following:

 

Tools / Preferences / E-mail / Email System Setup

Next

Select the email system you want to use with ACT!

 

That's as far as I can get - nothing to select except Cancel.

 

Any help would be greatly appreciated!

 

TIA

Copper Elite Contributor
Posts: 108
Country: United States

Re: Can't get ACT2009 to use Outlook 2007

stopdots,

 

It sounds like you may have installed Act! before you installed Office.  Uninstall Act!, setup you Outlook, and then install Act!  If that still doesn't work, you may need to use the Act! Unistaller program.

 

MrWright

New Member
Posts: 3
Country: Thailand

Re: Can't get ACT2009 to use Outlook 2007

I have the same problem with stopdots member. I already set email up but it's still not working. I do not receive any options to select an email system.

How can I do?

Nickel Super Contributor
Posts: 584
Country: USA

Re: Can't get ACT2009 to use Outlook 2007

Take a look at the following kb article.

 

List of Available E-Mail Systems Is Empty In E-mail Setup Wizard