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Can't erase data from a field in ACT! 2010

New Member
Posts: 15
Country: USA

Can't erase data from a field in ACT! 2010

[ Edited ]

When I try and delete or erase an entry from one of the fields on my layout, I am unable to do anything (generate a document etc.) until I refill the field with something.  There is a small red blinking dot to the right of the field that won't go away until I put something in the field, even if it is a different value than was originally there.  I have tried hitting the space bar to fill the field but no luck.  Any suggestion are welcome.

 

Norm

Copper Elite Contributor
Posts: 233
Country: USA

Re: Can't erase data from a field in ACT! 2010

Norm,

 

You need to check the properties of the field, go to tools define fields, find the field in question, then double click it, make sure the Allow blank box is ticked, if it does not have a check mark in it, it means the field can't be blank, there for causing the red exclamation when you erase info out of the field.

 

Thanks

Kurt Rosemann

Platinum Act! Consultants
Kurt@ActiveSales.net | www.ActiveSales.net | 877-569-8005
New Member
Posts: 15
Country: USA

Re: Can't erase data from a field in ACT! 2010

The allow blank box is checked but I still get the red circle of doom.  Tried this one several field with the same result.  Ideas?

 

Norm