10-09-2008 11:47 AM
Anyone else having this issue? I upgraded from 10.0 to 10.3 with hotfix, and cannot creat a new db, error "object reference not set to an instance of an object", tried all the kb articles, uninstalled, reinstalled...same error.
After reinstalling from my CD (ver 10) I can create a new db; I upgrade to 10.3 and it upgrades the db fine, but if I want to create another new db, same error occurs.
10-13-2008 01:07 PM
Try setting your DPI settings to normal (96). You can review the steps in the following KB. Only follow the portion referring to DPI settings.
This issue can also be a SQL issue. This will require to to do another reinstall, but you'll need to remove SQL along with ACT!.