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Can't create new database after upgrading

New Member
Posts: 6
Country: United States

Can't create new database after upgrading

Anyone else having this issue? I upgraded from 10.0 to 10.3 with hotfix, and cannot creat a new db, error "object reference not set to an instance of an object", tried all the kb articles, uninstalled, reinstalled...same error.


After reinstalling from my CD (ver 10) I can create a new db; I upgrade to 10.3 and it upgrades the db fine, but if I want to create another new db, same error occurs.



Posts: 4,395
Country: USA

Re: Can't create new database after upgrading

Try setting your DPI settings to normal (96).  You can review the steps in the following KB.  Only follow the portion referring to DPI settings.


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This issue can also be a SQL issue.  This will require to to do another reinstall, but you'll need to remove SQL along with ACT!.