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Can't create company

New Member
Posts: 1
Country: Canada

Can't create company

[ Edited ]



I'm trying to add a new company manually but the text boxes won't let me type anything and I have to delete the entry before I can even leave the company page?


Not sure why this is?


Act! Premium 17

Bronze Super Contributor
Posts: 1,667
Country: USA

Re: Can't create company

Hello mrkdvd and welcome to the ACT Community.


Can you give a little more inforamtion.


  • Are you creating the new record by adding a contact and company from the deailed contact view or are you adding from the company view.
  • Doe this happen on all efforts to create a company or on just one
  • Was the company field pre-populated with information

It is my personal recommendation that companies are to be created from the contact view after the first contact has been created.  Then go to contacts | create contact.


You also have the option to create a company based on the number of times a company name has been entered when creating contacts.  Go to Preferences | Admin | Companies | and there select the number of times the same company name has been created.


Hope this helps.

John Purdy
ACT! Premium V. Update 4
HP ENVY 17m, 16GB, & Office 365, 32bit, 500GB SSD.
ACT CRM Advisor