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Can't create company

New Member
Posts: 1
Country: Canada

Can't create company

[ Edited ]



I'm trying to add a new company manually but the text boxes won't let me type anything and I have to delete the entry before I can even leave the company page?


Not sure why this is?


Act! Premium 17

Bronze Contributor
Posts: 1,409
Country: USA

Re: Can't create company

Hello mrkdvd and welcome to the ACT Community.


Can you give a little more inforamtion.


  • Are you creating the new record by adding a contact and company from the deailed contact view or are you adding from the company view.
  • Doe this happen on all efforts to create a company or on just one
  • Was the company field pre-populated with information

It is my personal recommendation that companies are to be created from the contact view after the first contact has been created.  Then go to contacts | create contact.


You also have the option to create a company based on the number of times a company name has been entered when creating contacts.  Go to Preferences | Admin | Companies | and there select the number of times the same company name has been created.


Hope this helps.

John Purdy
ACT! Premium 2016 (V. 18)
Dell XPS Ultrabook with 4GB, Win 10 Pro, & Office 365, 32bit