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Can't create a note

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Copper Elite Contributor
Posts: 122
Country: Germany

Can't create a note

Hallo everybody,

 

whenever I am trying to crate a note in Act! v21.1 UD 2 I am getting the error message attached. Does anyone have an idea? Will UD 3 fix that?

 

Thanx in advance

 

JT

Jan Teske
ACC
jbt consulting
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Silver Contributor
Posts: 2,009
Country: United_Kingdom

Re: Can't create a note

[ Edited ]

Hi Jan

 

I am not aware of this problem but there was an issue like this on a previous version of ACT and it is not unknown for fixed issues to inadvertently get undone in new releases. below is the link to find the fix list for Update 3 of 21.1

 

What I do know can be a problem is when notes are created by copy and pasting when a hidden character then cannot be handled by the notes section in ACT.

 

 

 https://help.act.com/hc/en-us/articles/360024244494

 

I am just adding that Running Database Maintenance from Tools in ACT is also worth a try.

Highlighted
Copper Elite Contributor
Posts: 122
Country: Germany

Re: Can't create a note

Thanks I'll give it a try.

Jan Teske
ACC
jbt consulting