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Can't check for ACT! updates

Copper Contributor
Posts: 108
Country: USA

Can't check for ACT! updates

The popup windows says, "Product Update"  "New update available.  Click here for details description and download."



There is no hyperlink to click.



How else can I check for product update information?




Version of Act! 19.0
Office 365
Database is on my local machine (private database)
Operating system is Windows 10


Posts: 4,041
Country: United_Kingdom

Re: Can't check for ACT! updates

Hi Craig,


That's odd. Clicking the notification it should prompt you to download the update.


Please try running Act! as Administrator in Windows, then click Tools > Act! Notifications to trigger the notification again. Does clicking it work now?


There may be something within your antivirus or firewall blocking the update function from opening. You can find a list of exceptions to add to these programs for Act! here.


If you just need to download the update, the best resource for this is the Download Center. Here you'll find links to download all the updates for each version of Act!.