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Can't backup Act! onto new drive

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Copper Contributor
Posts: 12
Country: USA
Accepted Solution

Can't backup Act! onto new drive

I am trying to backup Act! 8 onto new jump drive so I can upgrade to new version on new PC. I got an error as follows:

 

Unable to back up - file in use

 

C:\users\Frank\appdata\local\temp\tmp2177.tmp

 

Can anyone help?


Accepted Solutions
Solution
Accepted by topic author fgrep
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 12
Country: USA

Re: Can't backup Act! onto new drive

Thanks John. That is what I figured but I had nothing open. But I did notice that I was out of room on the HD. Once I cleaned up the hard drive and opened up more room the backup went smoothly. Thanks for you help.

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Bronze Contributor
Posts: 1,393
Country: USA

Re: Can't backup Act! onto new drive

Hi fgrep.

 

That just means you have an open file that also has a link to either a document or a file in ACT.  Make sure everything is closed before you do the backup.  You may have to use the task manager to close open files.

John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013
Solution
Accepted by topic author fgrep
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 12
Country: USA

Re: Can't backup Act! onto new drive

Thanks John. That is what I figured but I had nothing open. But I did notice that I was out of room on the HD. Once I cleaned up the hard drive and opened up more room the backup went smoothly. Thanks for you help.