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Can't attach email to ACT contact

New Member
Posts: 1
Country: United_Kingdom

Can't attach email to ACT contact

When trying to attach an email to an ACT contact (ACT 2009, Outlook 2007) I get the following error message 'Could not load file or assembly 'C1.Common, Version=1.0.20031.116, Culture=neutral, PublicKeyToken=e272bb32d11b1948' or one of its dependencies. The system cannot find the file specified.'


I wonder if anyone can help.


Many thanks Paul

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Can't attach email to ACT contact

Hello Paul,
Welcome to the Sage ACT! Community. This error sounds like a missing, damaged, or invalid .dll file that is normally in the ACT! program directory. If you go to Help>About ACT!, what is the exact version you have?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.