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Can't Manage Users or Backup Database

New Member
Posts: 1
Country: USA

Can't Manage Users or Backup Database

I am using ACT! by Sage 2009 (11.0) Version 11.1.183.0, Hotfix 1 and I am the only user.  I created the database and have always been the administrator, but can't Backup Database or Manage Users because they are grayed out.  I have the main database on a desktop and my laptop syncs with this database.  Any ideas?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Can't Manage Users or Backup Database

Hello Kbulatao,

Welcome to the ACT! Online Community!

 

You didn't mention the operating system of your computer, but if it is Vista or Windows 7 - try running ACT! 'As Administrator'.  To do this:

- close ACT!

- right click on ACT! icon

- select 'Run As Administraor'

- check for functions being available

 

 

Greg Martin
Sage