Have you tried running scan disc on each computer.
My computer
Rite click on c-drive
Properties
Tools Tab
Error Checking Check Now
Automatically fix file system errors
Schedule and reboot pc.
Or have to tried to Run ACTDIAG
Close ACT! and all ms products
Start Run ACTDIAG
Select desired db
run the Rebuild options(if is reads; rebuild)
Bill Williams - Owner / ACT! Consultant / Trainer at FILL STAFF HR "ACT! FOR RECRUITERS" Manage Your ACT! Backups http://www.fillstaffhr.com/backupfolderspro.html - FREE Backup your ACT! Databases DAILY using ACT! / File/ Backup/ Backup Database.(Include Attachments). Also - FREE - BIG ACT! LAYOUTS for Larger Monitors http://www.fillstaffhr.com/bigaldl01.html Also - FREE - BullZip PDF Printer - Print directly to PDF http://www.bullzip.com/products/pdf/info.php
I am running Pro 2011. I have run through all the db rebuild options. I have changed the upload contact tool from constant contact since the last sync. Is it possible that may have caused the problem. Do you think it might be a good idea to remove that tool and try to sync?
- With the Pro version, ACT! and the database must be open on the machine hosting the main database in order for sync to occur - Make sure the ACT! sync port (default is 65100) has been added an exception to the firewall on the host machine - If the host machine is running Server 2008, Windows Vista, or Windows 7, then disable User Account Control on that machine. Instructions are in these Knowledgebase articles: Win 7, Server 2008: http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2566... Windows Vista: http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2022... - Try changing the sync port on the host machine to another port, like 65101 through 65200. You will need to change this in the Connection Information for the remote database(s) as well, then add that port as an exception to the firewall as well.
Greig Hollister
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
My user account control was already disabled on my host machine. I changed to port number to 65001 on both machines. I am still receiving the same error message. Do you have any other advice to fix this problem?
I have resolved the issue. I found out that somehow the IP address on the remote computer had a digit omitted. I am not sure how that could have happened but once I made sure the address matched the address on Himachi I had no problem syncing. Thanks again for your help.
