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Can not login on web acces

New Member
Posts: 2
Country: France

Can not login on web acces

Hello,

 

I have installed ACT! Premium18.2 on a new server.

Installation seem completed, I can open Act! on the desktop, but not on web (even in localhost).

 

It sound a problem of right

Message : Access to path 'ACT\ACT Data\Preferences' is refused

 

I have saw difficulties with .Net user right or local system right

I not sure and I don't know how check 

 

Config : 

Proliant G380 G5

Windows serveur 2012R2

Act! 18.2 Premium installed with SQL Express (default install)

 

Thanks for answer

 

Moderator
Posts: 131
Country: United_Kingdom

Re: Can not login on web acces

Hi there, can you please confirm that you have definitely installed the web version of Act! Premium? So if you go to Help > About Act!, does it definitely say Premium for web has been installed?

 

Also, if you go to Tools > Website Administration, have you completed all of the tabs in there without any errors?

New Member
Posts: 2
Country: France

Re: Can not login on web acces

Solve by creating an impersonation user...
Moderator
Posts: 131
Country: United_Kingdom

Re: Can not login on web acces

Glad to hear it's working now!