10-19-2012 01:45 PM
I get the following message when trying to backup ACT:
Database 'msdb' cannot be opened. It has been marked SUSPECT by recovery. See the SQL Server errorlog for more information.
10-22-2012 07:16 AM
Welcome to the Sage ACT! Online Community!
Here is an article with instructions for replacing the file referenced in the error message: KB Article 24695
Before replacing the file, see if the existing files are Blue. If they are, that is an indication they are compressed. To un-compress: right click on file > select Properties > select Advanced > uncheck 'Compress contents to save disk space' > click OK. If the files are blue, but the 'compress' option is not checked, place a check in it > click OK. Then perform steps to un-check it, to un-compress the files.
10-22-2012 07:25 AM
Thanks but I do not have a Microsoft Certfication degree to figure out how to do this. This is way to complicated for me to try and fix the problem I am experiencing in ACT.