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Can not Register

New Member
Posts: 1
Country: USA

Can not Register

I have an old version (2006 ver 8)  that has never been registered.  I have a valid S/N  (verified by Sage chat tech).  I have been using the trial version without any problems for almost 30 days.  I am attempting to register, but it repeatedly tells me:

 

"You must have admin level access to register".    I am the admin and only user. 

 

All I got from support was that I have a valid S/N but the software is unsupported.  I don't know why this makes any difference.  I cant even get to a screen that allows me to enter the S/N at all.

 

Any advice?

Thx,

Alan

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Can not Register

Hello Alan,

Welcome to the ACT! Online Community!

 

This message either means you do not have an Administrator level Windows username.  Or, if you are running this on a Vista or Windows 7 computer, you can try running the ACT! program 'As Administrator' > to do this: close ACT! > right click on ACT! icon > select 'Run As Administrator' > attempt to register.

Greg Martin
Sage