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Can Not Clear multiple activities

New Member
Posts: 8
Country: United States

Can Not Clear multiple activities

i converted a database from premium 2010 to 2011.  i can not edit activity types and i can not clear multiple activities.  i get the following error:

 

sequence contains no matching element.

 

these are not recurring activities.

 

Help.  i have about 300 to clear out and start using smart tasks.

 

 

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Can Not Clear multiple activities

[ Edited ]

Hello Mike,
Does this error occur as well if you try in the the demo database (ACT2011Demo)? Or is it specific to your converted database?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 8
Country: United States

Re: Can Not Clear multiple activities

I got help from ACT Support.  I basically did some database repair work.  I had multiple problems stemming from the conversion of a remote 2010 database to 2011 including Outlook 2010 not showing up as an option.  i reinstalled Outlook and the tech guy ran all the diagnostic repairs on the the converted database.  i did not realize that utility exsisted on the ACT software. 

 

The main issue was automatic smart tasks not working.  I created an empty copy and imported records, which fixed that problem, but then i could not clear multiple tasks because the original dtabase was corrupted.

 

I appear to be all set, but that was not fun.