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Can No longer View Subforms in Any View get Error Message

New Member
Posts: 4
Country: USA

Can No longer View Subforms in Any View get Error Message

I am now getting on object reference not set to instance of an object.  I never had this before.  I have been using the standard layouts in Act. When I try to move between them I am now getting this message.  Other than the standard updates down automatically by the system.  I haven't changed anything.  I had used the database about a month ago and now when I go into view the contacts using the layouts I get this message for several.  I can't see the other information.  I have tried to create my own layout and I still get the same error.

 

This is rendering the product unusable.  I at this point wouldn't recommend the product to anyone.

Silver Contributor
Posts: 1,813
Country: USA

Re: Can No longer View Subforms in Any View get Error Message

I"m wondering if your layouts didn't become corrupt.  Can you open the demo ACT database? If so you can copy the layouts in from there.

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

New Member
Posts: 4
Country: USA

Re: Can No longer View Subforms in Any View get Error Message

Although I am able to login to the demo database I receive the same error when trying to view the display form with a subform.  So I am still at a loss as to what to do.

Silver Contributor
Posts: 1,813
Country: USA

Re: Can No longer View Subforms in Any View get Error Message

sending you  a private message.

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

New Member
Posts: 4
Country: USA

Re: Can No longer View Subforms in Any View get Error Message

Not sure what that means but I haven't gotten anything.

Silver Contributor
Posts: 1,813
Country: USA

Re: Can No longer View Subforms in Any View get Error Message

http://community.act.com/t5/notes/privatenotespage

 

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider