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Can Act 2013 Upgrade to Act 20.0?

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Bronze Super Contributor
Posts: 1,508
Country: USA
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Can Act 2013 Upgrade to Act 20.0?

I have a co-worker who has an earlier version of ACT Pro - 2013.  While it is no longer available for upgrades, it is working fine on an older computer.  He wants to move the 2013 to his new computer.  

 

With the problem of licensing ending on 12/31, will he be able to continue running 2013 if reinstalled on the new machine before 1/1/19?

 

 

Will 2013 update to 20.0.159 or does an intermediate version have to be used first?

John Purdy
ACT! Premium V. 20.0.159
HP ENVY 17m, 16GB, & Office 365, 32bit, 1TB HDD.
ACT CRM Advisor

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Accepted by topic author jnpurdy
‎12-28-2018 07:44 AM
Platinum Elite Contributor
Posts: 6,865
Country: USA

Re: Can Act 2013 Upgrade to Act 20.0?

Let me address the upgrade issue. If the new computer had ACT! 21 installed and no earlier version being installed first then there should be no problem doing an Restore As of the 2013 database.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129

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Highlighted
Solution
Accepted by topic author jnpurdy
‎12-28-2018 07:44 AM
Platinum Elite Contributor
Posts: 6,865
Country: USA

Re: Can Act 2013 Upgrade to Act 20.0?

Let me address the upgrade issue. If the new computer had ACT! 21 installed and no earlier version being installed first then there should be no problem doing an Restore As of the 2013 database.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Bronze Super Contributor
Posts: 1,508
Country: USA

Re: Can Act 2013 Upgrade to Act 20.0?

To be clear ...

 

On the old system that is running ACT 2013, do a backup.

 

On the new system which has had noting but ACT 20.0.159, then use the backup and do a restore as.

 

Just double checking.

John Purdy
ACT! Premium V. 20.0.159
HP ENVY 17m, 16GB, & Office 365, 32bit, 1TB HDD.
ACT CRM Advisor
Copper Contributor
Posts: 45
Country: USA

Re: Can Act 2013 Upgrade to Act 20.0?

That would be one way to do it. The knowledgebase article is in the link below:

 

http://kb.act.com/app/answers/detail/a_id/19211