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Can ACT Ver 12 to current?

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Bronze Super Contributor
Posts: 1,627
Country: USA
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Can ACT Ver 12 to current?

I have a client with ACT V 12.  Can it be upgraded to the current version of ACT?

John Purdy
ACT! Premium V. 22.1.212.0 Update 4
HP ENVY 17m, 16GB, & Office 365, 32bit, 500GB SSD.
ACT CRM Advisor

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Accepted by topic author jnpurdy
‎03-22-2019 02:51 PM
Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Can ACT Ver 12 to current?

That shouldn't any real problem. However, I would uninstall both ACT! and the SQL Act 7 instance before installing the new version of the ACT! program. That will allow the install to create a new version of the SQ: Act 7 instance. The install doesn't update the SQL Act 7 instance.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer

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Solution
Accepted by topic author jnpurdy
‎03-22-2019 02:51 PM
Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Can ACT Ver 12 to current?

That shouldn't any real problem. However, I would uninstall both ACT! and the SQL Act 7 instance before installing the new version of the ACT! program. That will allow the install to create a new version of the SQ: Act 7 instance. The install doesn't update the SQL Act 7 instance.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer