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Can ACT 2013 dial customer phone number?

atomarchio
New Member
atomarchio
Posts: 55
Country: USA

Can ACT 2013 dial customer phone number?

‎01-27-2015 12:24 PM

I am single user with ACT 2013.

 

Is there a way to use ACT 2013 so it would dial a customer phone by either connecting to my home/office desktop phone somehow or another method?

 

Please let me know.   Thanks.

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Platinum Elite Contributor
GLComputing
Posts: 14,464
Country: Australia

Re: Can ACT 2013 dial customer phone number?

‎01-27-2015 08:34 PM

If you have a TAPI connection to the phone, see:
http://kb.swiftpage.com/app/answers/detail/a_id/13810
What you should add to any support post

Regards,
Mike Lazarus
Act! Evangelist
GL Computing - Australia

World's First Act! Certified Expert – Sanctioned by Swiftpage

Life and Times with Act! - GL Computing Blog


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Mike Lazarus working with Act! and Swiftpage Again
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atomarchio
New Member
atomarchio
Posts: 55
Country: USA

Re: Can ACT 2013 dial customer phone number?

‎01-28-2015 04:11 AM

I only have a regular home/office landline in my home.  Is this TAPI connection still possible in my situation?

 

If so, can you send me a link to a phone which I could purchase at a local store which can provide this?

 

Please clarify. Thanks.

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