02-05-2010 12:25 PM
I have been told that I will have to manually delete the default value information by using backspace or highlighting it with my mouse and then type the new information into the field. This seems quite counterproductive given the fact ACT is supposed to be the premiere CRM tool. Is there a way to set my template so that when I tab to a new field to enter information, it automatically deletes the default value info when I start to type? Thanks in advance to anyone offering help.
02-05-2010 01:11 PM
There is no built-in function within Act! that will allow it to remove the existing data when tabbing into a field.
If you would like to submit this as a Feature Request for the program, you can visit the Idea Forum on the Community Home page. Here is a direct link to it: Ideas Forum
My concern would be of data integrity, data could be lost if someone were to use the tab key while on a populated contact.