Calling up an email template automatically based in input in a field

[rocketmcs]

Can you have ACT launch an email when you input something in a field? Kind of if then

If I input talked the the call results field THEN launch the email template talked followup.

I think ACT does this but can't find it.

Thanks for your help!

Act! Pro Version 16.3.11.0, Hot Fix 1

Local

Win 7

[AlanSmith]

If there are no mail merge fields use smart tasks

https://help.act.com/hc/en-us/articles/360024415553-How-do-I-create-and-manage-Smart-Tasks-in-Act-

else mail merge

https://help.act.com/hc/en-us/articles/360024249634-Act-Feature-Tour-Mail-Merge