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Calender problems

dk
New Member
Posts: 8
Country: New Zealand

Calender problems

...And my current date is 2025!!!

Please, how to make this work!! 

Copper Contributor
Posts: 24
Country: India

Re: Calender problems

Hello,

 

 

Please follow the Kb article below :

 

Calendar View Shows All Mini Calendars it wil resolve the problem

 

 

Thanks

knight Rider

 

 

 

dk
New Member
Posts: 8
Country: New Zealand

Re: Calender problems

Great, but first I have to backup data. When following instructions to do this, I must click email icon on left tool bar, but all this does is open a new email!!! Help please!!
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Calender problems

If your Act! email is integrated with Outlook, you will not have to make a backup of the email database.  The backup is only necessary for users of the Act! Internet Email or Outlook Express systems.
Greg Martin
Sage
Copper Contributor
Posts: 24
Country: India

Re: Calender problems

Hi,

 

I believe you use Outlook. And you have configured the outlook directly with the ACT Software

dk
New Member
Posts: 8
Country: New Zealand

Re: Calender problems

Ok thanks.

But I have proceeded to the next steps as below. But when I open Act again, no box as at number 7. So I can go no further. Please advise.

 

After following the above steps to ensure that your email and customization settings can be recovered, follow the steps below to rebuild your ACT! Preferences:

  1. Close ACT!.
  2. Click the Windows Start button, and then click Run. The Run dialog box appears.
  3. Type in one of the following commands depending on your version of ACT!: 
    • ACT! 2007,2008,2009, 2010: actdiag
    • ACT! 2006: act8diag
    • ACT! 2005: act7diag
  4. Click on Databases > Database List on the left side. The Databases view appears.
  5. Click the Tools menu, and then click Delete Preferences. The following ACT! dialog box appears: 

     
     
  6. Click Yes to continue, and then close the ACT! Diagnostics utility.
  7. Launch ACT!. The following ACT! dialog box appears: 

     
     
  8. Click No. The ACT! Getting Started Wizard (or the ACT! Setup Assistant if using ACT! 2009) appears.
  9. Click Cancel, and then click the button near the upper-left corner. An Open dialog box appears.
  10. Navigate to (if necessary) and Open your database.
  11. Click the Tools option, and then click Preferences to ensure that your Word Processor, Fax and E-mail preferences are configured correctly.

 

Copper Contributor
Posts: 24
Country: India

Re: Calender problems

Hi

 

do you use internet mail with ACT or outlook

Copper Contributor
Posts: 24
Country: India

Re: Calender problems

if you are using outlook

 

 

Before following the steps close the act program 

 

 

Step 1 : Start-> run ->Type  %appdata%

Step2: open the act folder

Step3 : open the act for windows 12 folder

Step4: : rename the preference folder & and rename the preference files like preferenceBAK.XML, preferenceBAK3.XML,preferenceBAK6.XML ,preferenceBAK9.XML

Step5: open the ACT program

Step6: open the Database

 

 

that will resolve the issue Smiley Wink

 

 

dk
New Member
Posts: 8
Country: New Zealand

Re: Calender problems

Outlook
Copper Contributor
Posts: 24
Country: India

Re: Calender problems

 

Hi DK, 

 

 Please follow the instruction below :

 

Before following the steps close the act program

 

Step 1 : Start-> run ->Type  %appdata%

Step2: open the act folder

Step3 : open the act for windows 12 folder

Step4: : rename the preference folder & and rename the preference files like preferenceBAK.XML, preferenceBAK3.XML,preferenceBAK6.XML ,preferenceBAK9.XML

Step5: open the ACT program

Step6: open the Database

 

 

that will resolve the issue