Calendar view is giving me a monthly mini view only ACT Pro 2014 v16

[tbudde]

Just upgraded from ACT Premium v11 to Pro 2014 v16.  We have a server and 7 Remote databases. One of the RD clients had a problem with the the old v11 in that the only calendar view was the monthly mini view. I thought the upgrade would fix the problem. It didn't. And I even uninstalled v11 first. All of the other computers are fine. He is running Windows 7.  How do I fix it?

[Roy_Laudenslager · Accepted solution]

First set his video display fonts to normal (96dpi). The delete his preferences with ACTDiag.

[Roy_Laudenslager · Accepted solution]

First set his video display fonts to normal (96dpi). The delete his preferences with ACTDiag.

[tbudde]

Mine was not working again today!  I followed these instructions to change my display. But, it didn’t help. And my display was already at 96 dpi (smaller/default).

https://pattersonsupport.custhelp.com/app/answers/detail/a_id/13103/~/how-to-change-dpi-settings-in-...

But, deleting the preferences did work.