08-14-2008 09:31 AM - edited 08-14-2008 09:37 AM
Help! I just upgraded to Act 2009 to work with my 64-bit Windows version (I've been a user for many years), and have the calendar problem that others have experienced. In calendar view, I get the multiple calendars (they're all in the future and I'm not able to hit "back"). I tried resetting my laptop settings to 96 dpi, and deleting my preferences, but on rebooting everything it still didn't work. I'm frustrated...is there anything else that might work?
Edit: Calendar View was perfect at first, closing and restarting ACT messed it up!
08-14-2008 10:37 AM
Try manually deleting ACT! preferences.
I'm assuming you're using Windows Vista, so go to this location:
C:\Users\<User_Name>\AppData\Roaming\ACT\ACT for Windows 11\Preferences
Delete the following files:
Open the Preferences folder and delete the following:
10-08-2008 08:18 AM
I'm still having the calendar problem...the solution posted (thank you btw!) fixes it temporarily but after a few days, goes back to the mini calendars. I'm not sure which action triggers it. Any other solutions or fixes?
Also, email is not coordinating properly with Outlook. Outlook does open with the message, and it gets sent via Outlook (looks like everything is perfect), but the recipient never gets the message.
Plus, when I lose the calendar and do the deletions of the Preferences files, I lose my email/Outlook settings. I would love any help on this!
10-08-2008 09:35 AM
02-03-2009 07:42 AM
I originally had the same problem (calendar shows 2023) in the summer of 2008. At that time customer service helped fix the problem. I now have the problem again and I tried the solution presented here, but the files I see are different. What do I do now?