01-17-2011 05:47 AM
Having used Google Calendar to synch seamlessly to my Outlook Calendar for collaborative work with my associates, I thought we might be able to move things up a notch and utilize the ACT! to Outlook synch and take GC out of the mix. In order to do this I upgraded everyone to Act! 2011 but had problems syncing to Outlook 2003. After reading a number of posts, I upgraded everyone to Outlook 2010, but still ran into failed synchronization attempts. I finally created some a dummy database in ACT! 2011 and a Test profile in Outlook 2010 per some advice I read on the Internet and realized that the syncing mechanism works. I probably have a corrupted database or Outlook profile that I will need to rebuild or start over with, if I decide to go that route....BUT after reviewing the results, I wonder if all of the fuss is worth it.
When you set a meeting, to-do, task, follow-up, etc. in ACT! , it will show up in your ACT! calendar as something like this: "John Doe - Meeting in his office." Once it transfers to Outlook however, you lose the contact identifier and all you see is: "Meeting in his office". For me, this renders the results almost useless, as I get dozens of entries a day from ACT!. I would have to go back into ACT! to see what who the clanedar entry referred to and thus "What's the point in synching in the first place?"
This was a complete waste of time,and money in upgrading to ACT! 2011 and Outlook 2010..
01-17-2011 06:09 AM
01-19-2011 02:53 AM
Personally I have given up on the synch from ACT to Outlook and generally recommend using a 3rd party tool from Companionlink as the options you are looking for have existed for some time. worth a look www.companionlink.com
01-19-2011 05:12 AM
Thanks Paul. It looks like I would need the Pro version of CompanionLink for what I need to do. At $129.95 that is about what I paid to upgrade to the latest version of Act! 2011 Pro (which was suppose to have this feature). I think I am done upgrading for awhile.
It's amazing that there are so many third party providers that can build these add-ons to ACT! and get them to market relatively easily, but Sage doesn't have the where-with all to build the functionality within. Perhaps that is their business model and they are living off of the royalties.