11-01-2008 04:21 PM
I am using ACT 2007 9.0.1 (it tells me it's up to date). I have just started experiencing an "Application Error" when I try to access the calendar. It prompts me to shutdown ACT. I have tried the software using three different databases to check for corruption and they all draw the same error. I have heard this error is related to the DST to CST time change. I need a fix pronto. Anybody got an idea?!
I'll do an uninstall/reinstall, but I'm not sure that's gonna fix the problem.
11-01-2008 06:40 PM
Now that is strange. It may be that there is a problem with your preferences so you could try the following
Go to Start RUN
type in %appdata% and then click OK or ENTER
Provided ACT is closed rename the ACT folder to say olderACT
Close this window and restart
This will effectively remove all of your preferences and when you start ACT again yes you might have to redo them but if it does not work you can go back and raname the folder
11-02-2008 07:46 PM
Thanks for your suggestion. I worked on this further before I heard from you and I played with different times and dates on the Windows clock to trick ACT into opening. I was able to back my Date and Time up by one week and finally got ACT to open the calendar. No database trouble. Just ACT struggling with the change from DST to Standard Time. Since I entered Standard Time today. I was able to move the Date and Time back to the real settings, and opened ACT with success. It seems a bother.
Thanks for the advice, though.
08-01-2009 11:24 AM
I just had the same problem with ACT 11.0. The application encounters an error and instructs shut down when the system date is set to August 1, 2009, today. Changing the system date to July 31 or August 2 allows the calendar to open. Any idea why this happens?
08-01-2009 12:11 PM