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CONTACT DETAIL toolbar duplicated - Act Pro 2012

Copper Contributor
Posts: 41
Country: USA

CONTACT DETAIL toolbar duplicated - Act Pro 2012

What is going on??!!

 

When in CONTACT DETAIL view, my toolbar layout looks fine. But when I go to list view and then return, it DUPLICATES the CONTACT DETAIL toolbar icons.

 

When I right click, it lists the CONTACT DETAIL TOOLBAR  two times in the window and BOTH are checked.

 

If I deselect one, it eliminates the extra toolbar - that is, until I go to another view and return. Then it is DUPLICATED AGAIN!!!

 

Using Act Pro 2012

Bronze Contributor
Posts: 955
Country: Australia

Re: CONTACT DETAIL toolbar duplicated - Act Pro 2012

Did you upgrade from a previous version as it sounds like your preferences folder may be damaged. I would try the following

 

Close

Start Run and type in ACTDIAG

Once this is open under the tools menu there is an option to delete the preferences do this and then restart ACT!

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
Copper Contributor
Posts: 61
Country: United_Kingdom

Re: CONTACT DETAIL toolbar duplicated - Act Pro 2012

Try resetting the toolbars too.

 

in ACT! go to 'Tools -> Customize -> Reset Menu's and Toolbars'.

 

Hope this helps,

 

SS