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CAN'T OPEN ONE OF MY DATABASES

New Member
Posts: 10
Country: USA

Re: CAN'T OPEN ONE OF MY DATABASES

Mike,

 

Where do I change the "shared database" setting?

New Member
Posts: 10
Country: USA

Re: CAN'T OPEN ONE OF MY DATABASES

I can't even open Act to get to that setting

Platinum Elite Contributor
Posts: 14,596
Country: Australia

Re: CAN'T OPEN ONE OF MY DATABASES

As I asked before ...
What version of ACT! (full build from Help | About)?
What error do you get?
New Member
Posts: 10
Country: USA

Re: CAN'T OPEN ONE OF MY DATABASES

Act Version 2007 (9.0)   I sent the exact wording of the error message.  Didn't you get that?  It said that I cannot acces the database.  As far as getting the exact build, etc from Help, I can't.  I can't open Act at all to select Help to get you tat information

New Member
Posts: 10
Country: USA

Re: CAN'T OPEN ONE OF MY DATABASES

It is Version 2007 (9.0)  The errorr message reads: "The dtatbase INSURANCE2 could not be accessed. In order to access this database, check your network connection and verify that your database server is available. It may be necessary to disable any firewall software on your computer or server"

Platinum Elite Contributor
Posts: 14,596
Country: Australia

Re: CAN'T OPEN ONE OF MY DATABASES

Oh sorry ... forgot it's the same question.

If you can't check that, go to the next suggestion and keep trying down the list
New Member
Posts: 10
Country: USA

Re: CAN'T OPEN ONE OF MY DATABASES

Thanks again Mike for trying. I'm done since I can't open Act at all. Most of those souiltions require opening Act to check settings.

Platinum Elite Contributor
Posts: 14,596
Country: Australia

Re: CAN'T OPEN ONE OF MY DATABASES

Many of them don't... the error means it can't connect to the database or to SQL, but it can't work out why.

You just need to slowly go through the list trying each and then checking to see if you can get into ACT! before trying the next

If still no luck, you might need an ACT! Consultant to help you
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New Member
Posts: 10
Country: USA

Re: CAN'T OPEN ONE OF MY DATABASES

Ok thanks mike.