01-29-2008 10:41 AM
01-29-2008 11:05 AM
01-29-2008 11:25 AM
With these questions, it helps if you post a some more info...
Exact versions (Windows, Outlook, ACT!)?
Is Outlook stand-alone or connected to Exchange?
If connected to Exchange, is it locally cached?
What (exact) steps do you use?
Is the problem that nothing happens?
Is there an error message?
Data goes one way but not the other (which way)?
Is there anything in ACT! Log or Windows event Log?
Have you tried a Detect and Repair in Outlook?
If you have spoken to ACT! tech support, maybe posting the case number would help the moderators liase with the phone support people to track down the issue.
01-29-2008 11:40 AM
01-29-2008 11:43 AM