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Bug: ACT 2010 SP1 - "Duplicate contact" no longer works

Copper Contributor
Posts: 99
Country: USA

Bug: ACT 2010 SP1 - "Duplicate contact" no longer works

[ Edited ]

When you attempt to duplicate a contact record in ACT! 2010 SP1/HF1, it creates a blank record and none of the fields are filled in.  Have had 2 clients call me about this issue today, and the same thing happens on my machine.

 

This happens whether you choose to duplicate only primary fields, or all fields.

 

A friend who uninstalled ACT! 2010 first and then did a complete install of 2010 with SP1/HF1 already applied (complete build from the ACC site) had no problems - it only seems to happen when installing the SP1/HF1 update on an existing 2010 installation.

 

Message Edited by ECSI on 03-15-2010 06:08 PM
Best Regards,


Chuck
New Member
Posts: 1
Country: United States

Re: Bug: ACT 2010 SP1 - "Duplicate contact" no longer works

Hey, Chuck, how do you unistall 2010 SP1 and reinstall 2010 SP1 with ACT_CRE installed.

 

Will this also fix the Salutation field bug?

 

Marty Kane

Copper Contributor
Posts: 6
Country: United States

Re: Bug: ACT 2010 SP1 - "Duplicate contact" no longer works

I also have the same question. How do you uninstall the SP1? It feels like installing it gave me a reason to buy their service agreement instead of getting a better product....
New Member
Posts: 20
Country: USA

Re: Bug: ACT 2010 SP1 - "Duplicate contact" no longer works

Ever since I went over 100,000 contacts, I am having the same problem with Sage ACT! Premium 2013 Version 15.0.301.0, Hot Fix 1