01-23-2014 07:54 PM
Hello, I am new to this Forum & Community, as I am here for help.
I have a new computer, running Windows 7, Microsoft Office 7, and this is a shared computer, meaning 1 other computer in my office shares our Act Database.
I am using Sage Act! Pro 2011. I reinstalled this onto the new computer, and I am now attempting to restore and move my saved files back into the database. I have my prior database info stored on an External Drive, which I can access, but not sure how to complete the process.
When I first open the icon on my desktop, I'm not sure if I should click to button to: 1) Create an Act database so I can begin using Act, or 2) Open an existing Act database ?
Either button that I chose, I have an option for "Restore", when I go up and drop down the File tab.
When I locate the file where my Act is stored, it is titled, Act Pro 2011, once I open this file, there are 4 other files titled:
If I open those files individually, they lead to other files.
In summary, just wondering how I start the import process, or Restoring Process.
I hope I was detailed enough in my description.
Thank You and hoping to get restored soon!
01-24-2014 08:43 AM
an easy way to move databases is to open Act! on your old computer and go to file menu, choose restore, then database.
That will create a single zip file with everything you need.
You then copy that file to your new machines, open Act!, then go to file menu, choose restore, then database.
Choose the file and path and Act will do the heavy lifting for you.
01-24-2014 11:26 AM
Hello Mark, thank you for your reply to my extremely important issue. Here is my issue:
My former computer, crashed, so I have to access it in "Safemode", where I can't access the Sage Act database, ( maybe there is a way, but I do not know how to).
I had a recovery specialist move my data from my harddrive to an external drive, and I am now trying to move that data back to the new computer where I have reinstalled the base version of Act 2011.
I appreciate any thoughts or ideas you may have for me!
Thank You Mark,
01-24-2014 12:26 PM
do you know where the *.ALF and *.ADF files are? Try to open the *.ADF file in ACT! instead of the *.Pad file. On the open database dialog, there is a little drop down box at the bottom that allows you to chooes files of type.
See if the *.adf file will open.
01-24-2014 03:37 PM
Hello Mark, I really appreciate your helpful tips to me for attempting to get my former Act database restored onto my new computer where I have reinstalled Act Pro 2011.
So I had a technician, ( the person who recovered my data off the crashed computer), attempt to help me restore it. I showed him your message about looking in those specific files that you listed.
He did try that, but he was not successful, as he thinks they are tied to, or stored in a Network. I'm not sure what needs to happen next, but I am a business, and I have been down for 10 days now.
Any other helpful tips would be appreciated.
Thank You Mark,
01-26-2014 04:53 PM
The bummer here is that ACT! 2011 is not a supported product anymore because it's too old. Your only other avenue here is to contact an ACC (ACT! Certified Consultant) like myself or many others that post here to see if we can login remotely and put humpty back together again.