05-29-2012 01:56 PM
I have a computer running XP Pro SP3 that is serving as our ACT database. We have multiple machines connecting to this computer for ACT without any trouble. However, when trying to log on to any database from this host computer, I get a blue screen of death just after the login prompt.
I've checked event logs... all I'm seeing is a system error for the blue screen. No other clues.
Help?
05-30-2012 11:04 AM - edited 05-30-2012 11:12 AM
Searched Error code 1000007e, parameter1 c0000005, parameter2 bf271800
found the issue to be with an ATI driver, found the hint in the link below.
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_24372735.html
I'm also creating a Knowledge Base Document for others that may have this issue in the future.
05-29-2012 04:21 PM
I would be looking at the blue screen message as these always contain clues to the resolutions. If you move the database to another machien does it work correctly.
05-30-2012 05:06 AM
Thanks. Maybe this blue screen error tells you something?
Event Type: Error Event Source: System Error Event Category: (102) Event ID: 1003 Date: 5/29/2012 Time: 4:46:08 PM User: N/A Computer: ACT-PC Description: Error code 1000007e, parameter1 c0000005, parameter2 bf271800, parameter3 9f92950c, parameter4 9f929208. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 53 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 31 30 30 30 30 30 37 1000007 0020: 65 20 20 50 61 72 61 6d e Param 0028: 65 74 65 72 73 20 63 30 eters c0 0030: 30 30 30 30 30 35 2c 20 000005, 0038: 62 66 32 37 31 38 30 30 bf271800 0040: 2c 20 39 66 39 32 39 35 , 9f9295 0048: 30 63 2c 20 39 66 39 32 0c, 9f92 0050: 39 32 30 38 9208
05-30-2012 11:04 AM - edited 05-30-2012 11:12 AM
Searched Error code 1000007e, parameter1 c0000005, parameter2 bf271800
found the issue to be with an ATI driver, found the hint in the link below.
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_24372735.html
I'm also creating a Knowledge Base Document for others that may have this issue in the future.
06-05-2012 05:09 PM
Thank you very much for the assistance, Stanley!