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*!-Blank Contact Layout

New Member
Posts: 1
Country: USA

*!-Blank Contact Layout

I am running ACT! hosted online (Act! Premium (Web) Version: on a laptop using Windows 8(.1?) Chrome web browser...


I am now running into a problem when trying to re-do the contact layout where it just comes up blank. It shows the tool box to edit fields, yet the actual field editor is blank. I switched to the basic default layouts and it shows up and let's me edit these. 


What do I need to do in order to edit my custom layout, or is this an issue that I need to start from scratch?(hopefully not)


Any help would be greatly appreciated! A picture should be attached so you can visualize what I am seeing....feel my frustration haha



Silver Contributor
Posts: 1,820
Country: USA

Re: *!-Blank Contact Layout

MY sugestion would be to try a different browser. PReferably IE with compatibity mode set  to ON.


The desktop client is much smoother for database customizations, if you continue to experience problems, you may consider using a sync database to customize your layouts.

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