Community
Showing results for 
Search instead for 
Do you mean 
Reply

Beta to Gold, having trouble finding beta database

Tuned Listener
Posts: 58
Country: USA

Beta to Gold, having trouble finding beta database

Board,

I just upgraded from Beta to Gold version and can not get ACT to see the zip file I backed up with the beta program.  What's the best course of action to get 2013 Pro Gold to see my old beta file. 

 

I can see the zip files for the database and personal files, but they are not an option in 2013 Gold.  I have tried unzipping them and still can not find them when in ACT.

Thanks

Russelltw

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Beta to Gold, having trouble finding beta database

[ Edited ]

Hello Russell,
Can you please post the exact steps you are taking to restore the backup? And can specify what you when you can't see the backup file? Is it not visible when you go to File > Restore > Database > Restore As, then browse for it? Make sure you are in the right directory if the .zip file is not in the default directory.

 

Also, you can post any ACT! 2013 issues/questions on this board since ACT! 2013 is no longer in Beta.

 

Thank you,

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.