04-30-2013 03:11 PM
I work in an enterprise environment and need to make the case for a 3rd party add on software like CompanionLink. My understanding is that if syncing with MS Outlook is a priority then it is the best solution. From what I can gather from message boards there are a number of benefits. Can other users tell me whether they agree or disagree with my research? Are there any other benefits or problems that you have experienced in using CompanionLink? How do users of CompanionLink like the software?
-Syncing Outlook tasks and ACT To-Dos can only be done with CompanionLink
-Syncing groups of contacts to outlook can only be done with CompanionLink
-The sync process in ACT by itself is unstable and results in missing duplicate appointments.
-Recurring appoinments / or tasks seem particularly problematic
-CompanionLink is real time whereas ACT is not
04-30-2013 05:54 PM
09-21-2013 02:47 PM
I have been unable to get my firm to approve 123Sync for use. Is there a second best option? Or should I continue to push for 123Sync? Do you think the new ownership at ACT will improve the sync capabilities with MS Outlook in the near future?
09-21-2013 02:51 PM
09-21-2013 09:44 PM
09-22-2013 08:54 AM
Yes, Outlook is the only approved way to send and receive email for firm monitoring purposes. And because of that, the mobile access is via the Good App which runs off of Outlook. Thus, we can not use ACT mobile capabilities at this point because our ACT resides inside of the firewall and can not be accessed. So it is ACT to Outlook to Good on our Iphones/Ipads.