01-30-2014 08:14 PM
I started receiving the backup has failed notice the next day after my system upgraded from Windows 8 to Window 8.1 Professional.
I read through the forum on this topic and would like to ask the technical gurus if the windows upgrade had anything to do with it.
Facts you probably need:
1. Only change in the system betwee a working backup adn a failed is the upgrade from Win 8 to Win 8.1
2. I deleted the scheduled backup and created a new one
3. The error is "Failed to log into the database. The device is not ready
4. The db is on the C drive
5. The BU is stored on an external drive
Ideas? Weekend is coming and I would have time to work on your suggestions.
01-30-2014 08:28 PM
Check the Windows Event Viewer and see if there are any messages in there regarding SQL issues.
01-31-2014 06:46 AM
This is what I found. I'm not sure this is what you asked for as I was not familiar with the Windows Event viewer.
As far as Sql errors, I didn't see any, but then I may have looked in the wroing place.
01-31-2014 10:59 AM
Make sure that you are using a PAD file that properly references the correct database. Open the PAD file in Notepad and look at the various options.
01-31-2014 12:47 PM
Looks good to me:
<?xml version="1.0" standalone="no"?>
<!--This file represents a Pointer to an Act Database or [PAD]-->
<ACTDatabase name="EnPointe3" host="VRT-JPURDY" location="C:\Users\jpurdy\Documents\ACT\ACT Data\Databases" type="Sql" />
As a reminder, the only chanbe is that my system self-updated to Windows 8.1 from 8.0. Any other ideas?
01-31-2014 01:49 PM
Make sure you have access to all of the folders and all the files in those folders. Also make sure that "SYSTEM" has access to the files too. I suspect that when you were upgraded that it changed some of the security settings and one of the processes is having a problem accessing some of the files.
02-03-2014 07:03 PM
I apparently wasn't signed in as administrator when I deleted the old schedule and created a new one.
Thanks for the suggestions - this community is absolutely the best.