Backing up data base in 2012

[raddeg]

i have been running Act 2012 for 5 months.  Now i can not back up my data base. I get an error message 2601.   Anyone out there that can help.

[gmartin]

Here is an article which addresses a 2601 error, be sure that the rest of the error matches what you receive: KB Article 28141

[AmySond]

Hello,

One of our remote users is getting this message when he is trying to sync to the main database on my machine. I don't know if I should try the steps in the knowledgebase article listed above or not. If so, do all the remote users need to run this patch? I don't know if other remote users would have this problem or not when trying to sync. I thought I should figure it out before they try.

We did upgrade to ACT 2012 a few months back, but the remote users have done a successful sync since then.

Thank you,

Amy

[gmartin]

Amy,
You will want to run the batch file on all workstations with a remote and on the server hosting the main database.

[AmySond]

Thanks Greg. 

I have since had two other remote users sync with no problem.  Do I still need to have everyone run the batch?

Thanks,

Amy

[gmartin]

Yes. You will want everyone to run the file.

[AmySond]

The article references Microsoft® SQL Server® 2008 R2, but when I look at the Database Information is says: Microsoft SQL Server 2008 - Express Edition (64-bit).  Does it matter that R2 isn't mentioned?

[gmartin]

That is fine... it won't show the R2 designation. The Sage ACT! 2012 install files include and install the R2 version.

[AmySond]

That worked great.  Thanks for your help Greg!

[mgeissbauer]

I have the same issue and tried to run the temporary fix (run as administrator).Unfortunately, the database is not listed as an option when running the file. I tried to type in the file name..but it says "Login failed for user". Any thoughts?