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Backing Up To External Hard Drive

New Member
Posts: 5
Country: USA

Backing Up To External Hard Drive

I have been running backups daily from ACT! 2011, but I have been having a few problems. I keep telling the scheduler to save the backups to an external hard drive. If I check back to confirm the change, it shows that it will backup to the external hard drive. However, when the backup actually runs, it always switches the save location back to the default setting.

 

Is there anyway I can fix this? I cannot seem to tell what I am doing wrong.

 

Thanks in advance, 

Sean

Bronze Contributor
Posts: 955
Country: Australia

Re: Backing Up To External Hard Drive

I have noticed this on other clients systems especially if the external drive is disconnected and then reconnected. Generally I then recommend haveing a batch file to copy the backups from the local drive to the external drive. You can then put this into Windows scheduler

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
New Member
Posts: 5
Country: USA

Re: Backing Up To External Hard Drive

Thank you for your reply. I have a few follow up questions. I am currently attempting to use a sync program to transfer the backup .zip files from the local drive to an external hard drive. However, it says that those .zip files are protected. If I go and manually change the permissions on each one, they will copy. I am looking for an automated process. Is this what you were recommending? I am not very familiar with batch files.

 

Thanks again.

Bronze Contributor
Posts: 955
Country: Australia

Re: Backing Up To External Hard Drive

That may indicate that the folder you are backing up to is read only so first change the permissions on the folder and then your program should be able to transfer the files

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
New Member
Posts: 5
Country: USA

Re: Backing Up To External Hard Drive

I wish that was the case. I have checked the permissions. ACT seems to make the files with restricted permissions. Once I change the file on the .zip itself, it works. When I do that, I do not need to change the permissions of the folder I am backing up to. This leads me to believe it has to be a problem with the file itself.

Bronze Contributor
Posts: 955
Country: Australia

Re: Backing Up To External Hard Drive

Have not see this myself and often use something like synch toy to copy the files to another location using windows scheduler to run synchtoy.

 

Can you look further at the file properties to see if it is being marked read only by Windows or do you have any compression on the drive?

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.