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Backing Up Sage ACT 2010 Files to External Drive

New Member
Posts: 2
Country: USA

Backing Up Sage ACT 2010 Files to External Drive

I have been trying to backup mu Act 2010 databases to an external drive but it says needs administrator's permission.  But it doesn't say what to do with it once I have it.  Help?

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Backing Up Sage ACT 2010 Files to External Drive

There are two possibilities depending on the exact error:

 

1. Only someone that is an Administrator or Manager of the database can do a backup

See this ACT! Knowledge Base article -

http://kb.sagesoftwareonline.com/app/answers/detail/a_id/19211

 

2. You need full permissions in Windows of the files/folders as per this ACT! Knowledge Base article -

http://kb.sagesoftwareonline.com/app/answers/detail/a_id/24779