Community
Showing results for 
Search instead for 
Do you mean 
Reply

Automatic phone number format

New Member
Posts: 7
Country: USA

Automatic phone number format

I just installed ACT! on 5 computers. On some work stations the program automatically enters parenthesis and dashes when you enter a phone number. On the others it doesn't. Does anyone know how to adjust this setting?
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Automatic phone number format

Try this article in the ACT! Knowledge Base - http://tinyurl.com/ynwe36
 
Make sure the users' My Records have phone numbers and the Country field filled in
New Member
Posts: 7
Country: USA

Re: Automatic phone number format

The article was good but there aren't any phone numbers in the database that aren't formatted correctly. It just won't include parenthesis and dashes. We've been doing that manually. So there's no simple setting to tweak to make it start formatting the phone numbers automatically again?
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Automatic phone number format